Privacy policy

Last updated: September 27, 2026

KOHAKUYA operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). KOHAKUYA is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process categories of personal information including contact details, financial information, account information, transaction information, communications with us, device information, and usage information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law.

Personal Information Sources

We may collect personal information directly from you, automatically through the Services, from our service providers, and from our partners or other third parties.

How We Use Your Personal Information

We may use personal information to provide, tailor, and improve the Services; process payments and orders; arrange shipping, returns, and exchanges; provide customer support; communicate with you; prevent fraud and protect security; conduct marketing and advertising where permitted; comply with legal obligations; and enforce our terms and policies.

How We Disclose Personal Information

We may disclose personal information to Shopify, service providers, business and marketing partners, affiliates, and other parties where necessary to provide the Services, comply with law, protect rights and safety, or complete a business transaction. Where required, we obtain consent or provide applicable choices.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. To learn more, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to third-party websites or platforms. We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party sites.

Children's Data

The Services are not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from such children.

Security and Retention

No security measure is perfect. We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights to access, delete, correct, or receive a copy of your personal information, and to opt out of certain targeted advertising or data sharing. Where available, you may exercise applicable rights through the Services or by contacting us.

International Transfers

We may transfer, store, and process personal information outside the country where you live using legally recognized transfer mechanisms where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact

For questions about our privacy practices or to exercise applicable privacy rights, contact KOHAKUYA at reuseful.info@gmail.com, +81-80-3973-4947, or 616 Kokubu-machi, Kurume-shi, Fukuoka 839-0863, Japan.